
Zarri Sales Policy
Effective Date: December 13, 2024
Welcome to Zarri! We are committed to providing a seamless, secure, and enjoyable shopping experience for every customer. This Sales Policy outlines the terms and conditions related to the purchase of products from https://zarri.site, including payment, shipping, returns, refunds, and exchanges.
By making a purchase with Zarri, you agree to adhere to this Sales Policy. Please review the following information carefully to ensure your understanding of the purchasing process and related conditions.
1. Ordering Process
1.1 Placing an Order
To place an order, select the item(s) you wish to purchase, add them to your shopping cart, and proceed to checkout. Review your order details, including product quantity, size, and delivery information, prior to submission. Once you confirm the order, you will receive an order confirmation email.
1.2 Order Confirmation
After placing your order, you will receive an email confirming the receipt of your order. This email will include details such as the order number, items purchased, shipping address, and payment information. Please review this confirmation to ensure all information is accurate.
If you believe any of the details in your order are incorrect, contact our customer service team immediately at info@zarri.site.
2. Payment Methods
We accept a variety of payment methods to ensure convenience and flexibility for all our customers. Accepted payment options include:
- Visa, MasterCard, American Express, Discover
- PayPal
- Other secure payment methods as displayed during the checkout process
All payments are processed securely to ensure the protection of your personal and financial information. For further assistance with payment-related questions, contact our support team.
3. Pricing and Currency
All prices are displayed in USD ($) unless otherwise stated. Zarri reserves the right to adjust prices at any time. However, the price that appears at the time of your order will remain valid through the completion of the purchase.
Taxes, shipping fees, and other costs (where applicable) will be clearly outlined at the checkout stage before you finalize your order.
4. Shipping & Delivery
4.1 Shipping Options
We offer various shipping options to ensure timely delivery to your preferred location. During the checkout process, you can select your preferred shipping option.
4.2 Estimated Delivery Times
Delivery times depend on your location and the shipping option selected. Typical delivery estimates are as follows:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Please note that delivery estimates are approximate and may vary depending on unforeseen circumstances, such as customs delays, holidays, or inclement weather.
4.3 Tracking Information
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your package.
4.4 International Shipping
We ship internationally. However, delivery times and costs may vary depending on the destination. International customers are responsible for any applicable customs duties, taxes, or fees associated with their shipment.
5. Returns, Refunds, and Exchanges
At Zarri, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, our Return and Refund Policy provides options to ensure your shopping experience is smooth and worry-free.
5.1 Eligibility for Returns
To be eligible for a return or exchange, items must meet the following conditions:
- Returned within 30 days of delivery.
- Items must be in their original, unused, and resalable condition with all original tags and packaging.
- Personalized or customized items are non-returnable unless they are faulty or damaged upon arrival.
5.2 How to Request a Return or Exchange
To initiate a return or exchange, contact our customer support team at info@zarri.site with the following information:
- Your order number
- The reason for the return or exchange
- Photos of the item (if applicable)
We will respond promptly with instructions on how to proceed.
5.3 Refund Processing
Once your return is received and inspected, Zarri will notify you about the approval or rejection of your refund request. If approved, your refund will be processed to the original payment method within 5-7 business days.
Please note: Shipping costs are non-refundable unless the item was delivered damaged or incorrect.
5.4 Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of receipt with proof of the issue (photos, order details, etc.). We will resolve this issue by providing a replacement, repair, or refund at no additional cost.
6. Order Cancellations
6.1 How to Cancel an Order
If you need to cancel your order, please contact our customer service team at info@zarri.site as soon as possible. Cancellation requests can only be honored if the order has not yet been processed or shipped.
6.2 Unfulfilled Cancellation Requests
Once an order has been shipped, it can no longer be canceled. If you refuse delivery of a shipped order without first contacting us, this may affect your eligibility for a return or refund.
7. Customer Support
Should you experience any issues or have additional questions about your order or our policies, contact our customer support team at:
- Email: info@zarri.site
- Phone: (402) 296-2225
We are happy to assist you with order inquiries, shipping concerns, return requests, or any other related issue.
8. Privacy & Data Security
We take your privacy seriously. Your personal and financial information is stored securely in accordance with our Privacy Policy. We use industry-standard encryption technology to ensure the safety of your data during transactions. By placing an order with Zarri, you agree to the terms outlined in our Privacy Policy.
9. Policy Changes
Zarri reserves the right to modify this Sales Policy at any time. All changes will be effective immediately upon posting on the Website. It is your responsibility to review this Sales Policy periodically to stay informed about updates.
10. Governing Law
This Sales Policy is governed by and interpreted under the laws of the United States of America and the state of Iowa, without regard to conflict of law provisions. Any disputes arising related to this policy will be subject to the jurisdiction of courts located in Iowa.
Thank you for choosing Zarri! We are committed to providing the highest level of service and premium products with every purchase. If you have any questions about this Sales Policy, contact our team anytime.
Contact Information:
- Street: 801 Oakland Ave, Oakland, Iowa
- Phone Number: (402) 296-2225
- Email: info@zarri.site
- Website: https://zarri.site